ANAB at Pittcon: Utilizing Standards:  New Tools for Improvement

Instructor Deanne Emory – ANSI National Accreditation Board

ISO standards provide requirements for accreditation, certification and self-declaration of conformance. Within these requirements are tools that organizations can use to not only implement the requirements, but also as value-added tools for improvement. These tools include risk-based thinking, cause analysis and corrective action, internal audits and management review. The objective of this course is to have participants evaluate standard requirements from a new perspective: looking at why the requirements exist, how the requirements are interrelated and how to leverage the tools within the requirements for a more robust management system, and overall more effective business operations. This course is not an introduction to any specific standard, nor is it geared towards any one industry. It is designed for quality managers, engineers and other contributors to develop a culture of quality within their organization. It is also well-suited for personnel in the petroleum industry, general manufacturing, laboratory or anyone who wants to strengthen their skills and understand the effective implementation and added value of standard requirements.