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The concept of risk in management systems was introduced with the 2017 edition of the ISO/IEC 17025 standard. Risk-based thinking is an important concept for correction, corrective action and continual improvement in any laboratory, including environmental laboratories. Establishing a simple approach to addressing risks and opportunities not only allows a laboratory to meet the requirements of the standard, but also provides opportunities for process and management system improvements to be implemented for long term benefits to the laboratory.
This course will provide attendees with an overview of the ISO/IEC 17025:2017 requirements for addressing risks and opportunities. Additionally, attendees will learn a simple approach to risk-based thinking. A full case study and small group exercises will allow attendees to apply the concepts of risk-based thinking during the course.
Melanie Ross, Technical Products Developer
Melanie Ross has over 20 years of experience in quality assurance, quality control, and quality management. She has worked in several different industries including chemical, biological, oil and gas, and aerospace. Her main role in each of these industries was the development of management systems, including internal audit programs, vendor qualification procedures, and implementation of lean six sigma. Currently, Melanie is a Technical Products Developer for ANAB designing and delivering training courses and supporting client outreach through business development activities. Her role serves as a technical resource to customers, assessors, and other interested parties.
This course is perfect for environmental laboratory technicians and managers, quality managers, technical managers who want or need to understand the concept of risk and risk-based thinking in the laboratory.