Corrective Action Process and Cause Analysis – All Disciplines

$435.00

This course introduces the corrective action process from ISO/IEC 17025 and ISO/IEC 17020 participants will learn the four most common cause analysis techniques: Ishikawa diagrams, five whys, FMEA, and Pareto charts.

In this course, participants will learn the four most common cause analysis techniques: Ishikawa diagrams, five whys, FMEA, and Pareto charts. The concepts for each will be reinforced by walking through an example related to the operation of a testing laboratory and reviewing the standard requirements for corrective action. Participants will also acquire skills, approaches and tools for evaluating and improving the effectiveness and efficiency of a management system through effective cause analysis and implementation of corrective actions. Exercises throughout the training demonstrate understanding of the concepts presented. While this course is designed with laboratory-specific examples, the concepts presented are applicable to many types of organizations.

Participants will also acquire skills, approaches and tools for evaluating and improving the effectiveness and efficiency of a management system through effective cause analysis and implementation of corrective actions.

  • Understand ISO/IEC 17025 requirements for corrective action
  • Understand the concept of cause analysis
  • Explore common cause analysis techniques
  • Understand the corrective action process
  • Understand the difference between correction and corrective action
  • Learn to evaluate the significance of nonconforming work

 

This is an Instructor-Led, 8 hour course, generally taught in one day.

This training course is available as a private session. Private sessions are a great option for organizations that have several staff members that need the training. 

Request Private Training from ANAB

Name(Required)