Corrective Action Process and Cause Analysis – All Disciplines
$435.00
This course introduces the corrective action process from ISO/IEC 17025 and ISO/IEC 17020 participants will learn the four most common cause analysis techniques: Ishikawa diagrams, five whys, FMEA, and Pareto charts.
In this course, participants will learn the four most common cause analysis techniques: Ishikawa diagrams, five whys, FMEA, and Pareto charts. The concepts for each will be reinforced by walking through an example related to the operation of a testing laboratory and reviewing the standard requirements for corrective action. Participants will also acquire skills, approaches and tools for evaluating and improving the effectiveness and efficiency of a management system through effective cause analysis and implementation of corrective actions. Exercises throughout the training demonstrate understanding of the concepts presented. While this course is designed with laboratory-specific examples, the concepts presented are applicable to many types of organizations.
Participants will also acquire skills, approaches and tools for evaluating and improving the effectiveness and efficiency of a management system through effective cause analysis and implementation of corrective actions.
- Understand ISO/IEC 17025 requirements for corrective action
- Understand the concept of cause analysis
- Explore common cause analysis techniques
- Understand the corrective action process
- Understand the difference between correction and corrective action
- Learn to evaluate the significance of nonconforming work
This is an Instructor-Led, 8 hour course, generally taught in one day.
This training course is available as a private session. Private sessions are a great option for organizations that have several staff members that need the training.
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