Top Management Commitment to Quality

Many ISO standards typically use the term “top management” to refer to the highest level of management at an organization, but the newest edition of ISO/IEC 17025 has simplified this to “management.” This ANAB Webinar outlines the importance of management in relation to quality management and management systems and the culture of quality that can be fostered through management commitment. The webinar details the requirements for management in ISO 9001 and ISO/IEC 17025 and goes through the practical means of meeting and applying these standard requirements.

The webinar also delves into the benefits of accreditation and goes through the role Qualtrax plays in helping with the manual burden that comes with the systems for managing quality in an organization seeking certification or accreditation.

Key Takeaways

• Understand the importance of management commitment to quality
• Review standard requirements related to management commitment
• Provide examples of how to apply requirements as part of management activities
• Understand the benefits of accreditation
• Learn how management can demonstrate commitment to quality