Understanding the Requirements and Concepts of ISO/IEC 17065


    This two-day workshop is designed to present conformity assessment concepts for the certification of products, processes, and services as defined in ISO/IEC 17065, Conformity assessment - Requirements for bodies certifying products, processes and services. Discussions will focus on building an understanding of the standard's requirements, its benefits, and why it has become the international benchmark for product certification.

    The course content provides the certification body, scheme owners, and others interested in certification of products, processes, and services with an understanding of the requirements presented in ISO/IEC 17065 through practical examples and class exercises. The course is designed as an event to learn through two days of interaction.

    What You Will Learn

    Through presentations, small group discussions, and exercises, you will:

    This workshop is designed to provide participants with the information they will need to initiate a self-assessment process to identify strengths and possible gaps in their organization internal policies and procedures.


    Marlene Moore, a contract ANAB Assessor since 1998, has experience in auditing ISO 9001 facility systems and assessing to ISO/IEC 17065, ISO/IEC 17025, and ISO/IEC 17020, among other accreditation standards and schemes. Moore's technical expertise is in environmental, water, food, and related health and safety schemes. She also i an evaluator for NVCASE, NIST, and IAF and provides training to public and private organizations for multiple conformity assessment activities.

    Robert Miller, an ANAB Assessor since 2004, has experience in assessing to requirements under ISO/IEC 17065, and other accreditation standards and schemes. Miller's technical expertise is in electrical, fire, engineering, and related safety schemes and standards.

    ANAB Staff

    Nikki Jackson is the Director, Product Certification Accreditation Program at ANAB. Previously, she worked as an engineer evaluating the thermal performance of fenestration systems and their structural performance to provide certification in accordance with associated industrial standards and regulations. Jackson was also a Program Director for the National Fenestration Rating Council, responsible for managing their certification program. She is a qualified ANAB Lead Assessor and an instructor for ANAB assessor training courses.

    Reinaldo Figueiredo is the Senior Program Director, Product, Process, and Services Accreditation Programs. His business development acumen and technical knowledge led ANAB to achieve NIST/NVCASE recognition as an Accreditation Body for Telecommunication Certification Bodies. He led ANAB in becoming recognized via the PAC Peer Evaluation process in becoming an official signatory of the PAC Multilateral Mutual Recognition Arrangement (MLA) for product certifiers. Other international activities in which he participated include his service as a NACLA board member for six years; member of the ISO/CASCO working group responsible for the publication of ISO/IEC 17065; and member of IAF Peer Evaluation. As a member of ISO/CASCO Working Group 29, Figueiredo was a key contributor to the development of ISO/IEC 17065.

    Who Should Attend

    Representatives of corporations, organizations, scheme owners, government agencies, and others who operate product, process, and service certification programs or who wish to learn more about the ANab accreditation process.

    ISO/IEC 17065 Training Workshop Schedule

    April 15-16, 2020, 9:00 am-5:00 pm
    ANSI Headquarters, 1899 L Street NW, 11th Floor, Washington, DC
    Cost: $875 ANSI member, $975 non-ANSI member

    Register Now!

    July 21-22, 2020, 9:00 am-5:00 pm
    ANSI Headquarters, 1899 L Street NW, 11th Floor, Washington, DC
    Cost: $875 ANSI member, $975 non-ANSI member

    Register Now!

    September 23-24, 2020, 9:00 am-5:00 pm
    ANSI Headquarters, 1899 L Street NW, 11th Floor, Washington, DC
    Cost: $875 ANSI member, $975 non-ANSI member

    Register Now!

    More Information:

    Reinaldo Figueiredo, Senior Program Director Product/Process/Services Accreditation Programs