ISO/IEC 17020 Training Course 

This introductory course is specifically designed for those individuals who want to understand the requirements of ISO/IEC 17020:2012 and how those requirements apply to inspection bodies. The course covers all requirements of the standard with a focus on what inspection body personnel need to know to understand and apply the requirements of the standard.

versión en español

Learning Objectives

  • Understand the requirements of ISO/IEC 17020:2012 , including general, structural, resource, process, and management system requirements
  • Learn practical concepts, such as impartiality and independence, complaints and appeals, and control of documents
  • Be familiar with the structure and content of ISO/IEC 17020:2012
  • Understand the structure, scope and applicability of the standard for the inspection body
  • Learn what records and documents are required for inspection bodies
  • Understand the benefits of accreditation and the role of accreditation bodies.

CEU Credits: 1.2

Who Should Attend

Those who are looking to gain an understanding  the standard and potentially seeking accreditation should attend this course.  This could include top-level managers who require a fundamental understanding, as well as junior staff who need an overview of the standard.   Individuals new to a company can also gain perspective in this course as well as those that are preparing to implement a laboratory management system.



Private On-site Training

This training is also available as an private offering.  Private courses are a great option for organizations that have several staff members that need the training.  Contact us at or 414-501-5445 for more information.

¡Nosotros hablamos español! Contamos con instructores de habla hispana y ofrecemos cursos de laboratorio y forenses en español.