Course Description

The 2.5-day Internal Auditing to ISO/IEC 17020 training course prepares the internal auditor to clearly understand technical issues relating to an audit. Attendees of this course will learn how to coordinate a quality management system audit to ISO/IEC 17020 and collect audit evidence and document observations, including techniques for effective questioning and listening.

Learning Objectives

• Understand the ISO/IEC 17020:2012 requirements.
• Learn how to coordinate a quality management system audit against ISO/IEC 17020:2012.
• Develop an understanding of the technical systems and issues of the accredited Inspection Body.
• Know how to collect audit evidence and document observations, including techniques for effective questioning and listening.
• Learn how to report the findings and conclusions.

Who should attend?

This course is perfect for managers, technical staff, and consultants and auditors who want or need to learn better audit practices.  

This is a non-forensic training course. ANAB also offers specific forensic ISO/IEC 17020 training.

Private On-site Training

The Internal Auditing to ISO/IEC 17020 training course is also available as an on-site course. Private on-site courses are a great option for organizations that have several staff members that need the training. Contact us at nlarrimer@anab.org or 414-501-5466 for more information.